Privacy policy

This is an English translation provided for information. In the event of any discrepancy, the French version prevails.

Data controller

Fabrice Brohet (Opus Reims) – opusreims@gmail.com

Data collected and purposes

• Contact form: name, email, phone and message, in order to answer your request.
• Bookings: identity, contact details, dates of stay and number of guests, in order to manage your booking, your access to the apartment and our legal obligations (including the tourist tax).
• Payment and deposit: handled directly by our payment provider Stripe through our booking software Superhote. Opus Reims never has access to your card number.

Recipients

Your data is only accessible to Opus Reims and its technical providers: Superhote (booking management) and Stripe (payment). It may be disclosed to the authorities upon legal request. It is never sold.

Retention period

Contact requests: 3 years after the last exchange. Booking data: 10 years for accounting records.

Cookies

This website uses technical cookies required for it to work. Any audience measurement cookies are only set with your consent, which you can withdraw at any time.

Your rights

You have the right to access, rectify, erase, object to and port your data. To exercise these rights, write to opusreims@gmail.com. You may also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).