Terms and conditions

This is an English translation provided for information. In the event of any discrepancy, the French version prevails.

1. Purpose

These terms apply to bookings made directly on opusreims.fr for the Opus Reims Robespierre apartment in Reims (furnished tourist accommodation no. 51454004518E0). Bookings made through Airbnb or Booking.com are subject to those platforms’ terms.

2. Booking, price and payment

The booking is confirmed once the online payment has been made. The price includes the rental, bed linen and towels. A cleaning fee of €59 is added to the rental price, as well as the tourist tax in force in Reims.

3. Cancellation

If you cancel up to 14 days before the arrival date, the amount paid is refunded in full. After that, or in the event of early departure, no refund is given. In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date.

4. Security deposit

A €200 security deposit is requested as a card pre-authorisation, no later than 48 hours before arrival. It is not charged and is released within 7 days after departure if no damage is found.

5. Arrival, departure and extras

Check-in is from 4 pm and check-out is by 10:30 am, with self check-in via a key box. Paid extras, subject to availability:

• Early check-in / late check-out package: €20
• Baby cot: €9

6. Capacity and house rules

The apartment accommodates a maximum of 6 people. Smoking, parties and pets are not allowed. Failure to comply with these rules may result in the immediate end of the stay without refund.

7. Liability

Guests are responsible for any damage caused during their stay.

8. Complaints and disputes

Any complaint should be sent to opusreims@gmail.com. Failing an amicable settlement, disputes fall within the jurisdiction of the competent French courts. French law applies.